Terms and Conditions

effective from 23-06-2024

1. Introduction

Welcome to ProtCase.com. These Terms and Conditions outline the rules and regulations for the use of ProtCase’s Website, located at www.protcase.com. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use ProtCase’s website if you do not accept all of the terms and conditions stated on this page.

2. Definitions

• “Website” refers to ProtCase.com.
• “We”, “Us”, “Our” refers to ProtCase.
• “User”, “You” refers to any individual accessing our Website.
• “Products” refers to mobile covers and related accessories available for purchase on ProtCase.com.
• “Payment Gateway” refers to Razorpay, which is used to process payments on our Website.

3. Use of Website

By using this Website, you warrant that:

• You are legally capable of entering into binding contracts.
• You are at least 18 years old.
• The information you provide is accurate and truthful.

4. Orders and Payments

• All orders placed through the Website are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.
• Payment must be made in full before dispatching any Products. We accept payments through Razorpay and various other methods listed on our Website.
• When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the Products you ordered have been dispatched to you.

5. Pricing and Availability

• All prices are listed in Indian Rupees (INR).
• We make every effort to ensure that the pricing information on our Website is accurate, but occasionally errors may occur. If we discover an error in the price of any Product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
• Prices for our Products are subject to change without notice.

6. Shipping and Delivery

• We offer shipping across India. Shipping charges and estimated (not absolute) delivery times will be provided at the time of order.
• We are not responsible for delays caused by third-party courier services.
• Once the order is shipped, you will receive an email with the tracking number and tracking link.
• for more details you can always refer to to our shipping policy.

7. Returns and Refunds

• We accept returns within 30 days of purchase if the Product is unused and in its original packaging. To initiate a return, please contact our customer service.
• Refunds will be processed within 10 business days of receiving and verification of the returned Product. The refund will be made via the original payment method.
• In case of cancellation before shipment, the full amount will be refunded. If the order has been shipped, the shipping fee will be deducted from the refund.

8. Intellectual Property

All content included on this Website, such as text, graphics, logos, images, and software, is the property of ProtCase or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any material on the Website is strictly prohibited.

9. Limitation of Liability

ProtCase shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or the inability to use, the Products or the Website. Our liability for any direct damages arising from the use of our Products or Website shall be limited to the amount paid by you for the Product. No person other than legal representative duly authorised by person in control and paid last bill of domain www.protcase.com, shall be considered acting in behalf of ProtCase unless his identity has been published on our website for more than 5 days (24 X 5).

10. Disclaimer of Warranties

The products and services provided on ProtCase.com are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on our site. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website, its servers, or emails sent from us are free of viruses or other harmful components. You expressly agree that your use of our website and products is at your sole risk.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be accessed at Privacy Policy link.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date at the top will be updated. Your continued use of the Website after any changes indicates your acceptance of the new Terms and Conditions.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of India.

14. Payment Gateway (Razorpay)

We use Razorpay as our third-party payment processor for handling transactions securely. By using Razorpay, you agree to their terms and conditions, which can be found at Razorpay Terms & Conditions link. Your financial information is handled securely by Razorpay, and we do not store any payment information on our servers.

15. Rules of Conduct

When using ProtCase.com, you agree to follow these rules of conduct. You will not:

• Use the Website for any unlawful purpose or engage in any activity that could harm or disrupt the Website, its users, or our services.
• Submit false or misleading information or impersonate any person or entity.
• Engage in any form of harassment, abuse, or defamation towards other users or our staff.
• Upload or transmit any material that contains viruses or any other harmful code or components.
• Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.
• Use any robot, spider, or other automatic devices, processes, or means to access the Website for any purpose.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software on the Website.

Violation of these rules may result in termination of your access to the Website and/or legal action.

16. User Restrictions

When using ProtCase.com, you agree to the following restrictions. You will not:

• Use the Website in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Website or that could damage, disable, overburden, or impair the functioning of the Website.
• Use the Website to engage in any unlawful activities, including, but not limited to, fraud, money laundering, or terrorist activities.
• Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
• Use the Website to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Access, tamper with, or use non-public areas of the Website, our computer systems, or the technical delivery systems of our providers.
• Attempt to probe, scan, or test the vulnerability of any system or network or breach any security or authentication measures.
• Use any manual or automated software, devices, or other processes to "crawl," "scrape," or "spider" any page of the Website.
• Collect or store any personally identifiable information from the Website or from other users of the Website without their express permission.

Violating these restrictions may result in the suspension or termination of your access to the Website, legal action, and any other remedies available under law.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: support@protcase.com
• Phone: +91-741-56-999
• Address:
  107a, nanded fata
  Block A, sinhgarh road, pune
  MAHARASHTRA, District - PUNE , Pin 411041