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At ProtCase.com, we are committed to delivering your orders accurately, in good condition, and on time. Please read through our shipping policy to understand our shipping practices and timelines.
We offer shipping across all major locations in India. Please note that delivery in remote areas might take longer than usual.
Shipping charges are calculated based on the weight of the order and the delivery location. The exact shipping charges will be displayed at the time of checkout.
Once your order is shipped, you will receive an email with the tracking number and a link to track your order. You can also track your order status on our website under the "My Orders" section.
We have partnered with reputable courier services to ensure your order is delivered safely and on time.
Occasionally, packages may be returned to us as undeliverable due to incorrect address, failed delivery attempts, or other reasons. If your package is returned to us as undeliverable, we will contact you to confirm the address and reship the package. Additional shipping charges may apply for reshipment.
If your package arrives damaged or is lost in transit, please contact our customer service within 48 hours of receiving the package or expected delivery date. We will work with the shipping partner to resolve the issue promptly.
If you have any questions or concerns about our shipping policy, please contact us at:
